One of my tellers allowed me to post this story.
One of my people skills that I use to the fullest at the bank is my ability to put people at ease in my office. I talk like you talk. I lean in my chair like you lean in your chair. I (pretend to) like the things that you like. So when a young twenty-something guy sits in my office and blabs on about how our teller line is hot, I (most likely) won't respond negatively or positively, but I might put on a sly smile and nod slowly. Apparently, some of my customers feel like this gives them license to actually go to the teller line and express said emotions. This has been a particular problem with one of my tellers, who has had 3 or 4 of my customers come up and tell her how beautiful she is, and asked her out, or in the case of one gentleman....well - he began with much of the same, but he continued paddling right up that creek by stating, he "only f***s black girls" and that they should go out some time. I imagine that the conversation must have gone something like this:
Customer - "I'd like to make a deposit."
Teller - "Sure, I'd be happy to help you with that. Do you have a deposit slip ready?"
Customer - "Yes, it's right here."
Teller - "Excellent, let me process that for you."
Customer - "You know, you are a very beautiful girl."
Teller - (awkwardly) "Um... thanks?"
Customer - "And you should know that I only f**k black girls. We should go out sometime. Did you hand me my receipt?"
Teller - "........" (pushes silent alarm)
So folks, just remember that when talking to a teller, keep the conversation PG or you may find that the man in blue next to you may not just be the next customer in line.
Full moon sadness
11 years ago
1 comment:
You need to let me sit in with you one day and view some of this.
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